Terms and Conditions
For Internet sales on www.pianoplus.co.uk and www.thepianoman.co.uk

General:

• All orders accepted by Music Box are subject to these terms and conditions. These terms and conditions shall govern the contract of sale between the Music Box and purchaser.
• These terms and conditions will be deemed accepted by the buyer upon placement of an order. These terms and conditions are non-negotiable.
• All goods are offered subject to being available. If goods are no longer available Music Box reserves the right to cancel the sale.
• The Photographs used in this Catalogue are for illustration purposes only and do not represent the true size or colour of the product.
• All dealing between Music Box and the purchaser shall be governed by the laws of England and the Courts of England shall have exclusive jurisdiction over all matters arising pursuant thereto.

Prices and Payment:

• All prices include Value Added Tax at the current rate.
• We reserve the right to change prices at any time without prior notice.
• Payment must be made using a valid credit card or debit card that is accepted by Worldpay
• Goods will only be despatched to the cardholder address of the card used for payment of goods.
• All goods remain the property of Music Box until payment is made in full.
• If the purchaser is not available to accept delivery of goods risk for loss or damage of goods will pass to the purchaser.
• Music Box reserves the right to reclaim any costs or losses from the purchaser due to payment being refused by the purchaser's credit or debit card issuer or bank.
• A contract of sale between Music Box and purchaser does not exist until an email has been sent to the purchaser confirming the order.

Returns:

• If you are not satisfied with your goods, you should pack them securely and return them to us, in their original condition, within 7 days, together with your original receipt, original packing and we will refund you. We recommend you return the goods by recorded delivery, you should send proof of return if any to us by separate mail.
• Music Box accepts no liability for any claim for damage or non-functionality unless the purchaser notifies Music Box in writing within seven days of delivery of the goods.
• Music Box accepts no liability for any claim for goods with missing components or goods differing in quality or description from the delivery note unless the purchaser notifies Music Box in writing within seven days of delivery of goods.
• The purchaser shall be responsible for all costs for all carriage, telephone, postal and all other costs incidental or otherwise incurred obtaining or returning any goods from Music Box.
• A full credit will only be given on items returned within 14 days
• No credit will be given for any goods until they are returned complete.